Last Updated: 5/14/2025
ONTHEBIAS ("OTB", "we", "us", or "our") respects your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website onthebiasdesign.com (the “Site”), use our services, or interact with our platform in any way.
By using our Site and services, you agree to the terms of this Privacy Policy.
Privacy Policy
1. Information We Collect
We collect personal and usage data to provide, improve, and protect the ONTHEBIAS experience.
a. Information You Provide Directly
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Account Details: Name, email address, password, company/brand name.
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Payment Info: Billing address, credit card or payment processor information.
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Communications: Emails, form submissions, survey responses, or customer support messages.
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Content Uploads: If you upload files or assets for use with our services.
b. Information Collected Automatically
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Device & Usage Data: IP address, browser type, referring URLs, and device identifiers.
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Cookies & Tracking Technologies: We use cookies and similar tools to enhance performance, personalization, analytics, and marketing.
2. How we Use Your Information
We use the collected data to:
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Deliver, operate, and maintain our services
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Process payments and manage subscriptions
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Improve user experience and website performance
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Communicate updates, promotions, or service-related notices
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Detect and prevent fraudulent or unauthorized activity
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Support legal and regulatory obligations
3. Sharing Your Information
We do not sell your personal information. We may share your data with trusted third parties to operate our services:
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Payment Processors: Stripe, Wix Payments, or similar
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Analytics Providers: Google Analytics, Looker Studio
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Customer Engagement Tools: Klaviyo, Zendesk, ManyChat, and WhatsApp API
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Subcontractors or Service Providers: For technical support or business operations
These partners are contractually bound to handle your data with confidentiality and security.
4. Data Storage and Security
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We implement strict technical and organizational measures to protect your information:
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Encryption of sensitive data in transit and at rest
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Limited access to personal information on a need-to-know basis
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Use of secure cloud infrastructure with reputable vendors
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Despite our efforts, no transmission or storage system can be guaranteed 100% secure. You use the Site at your own risk.
5. Your Rights & Choices
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Depending on your location, you may have the right to:
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Access or correct your personal data
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Delete your account and associated data
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Withdraw consent or object to data use
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Export your data in a machine-readable format
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To exercise these rights, contact us at info@onthebiasdesign.com
6. Cookies and Tracking
We use cookies to:
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Keep you signed in
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Remember your preferences
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Analyze user behavior
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Tailor our marketing
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You can control cookie preferences via your browser settings or reject non-essential cookies using our cookie banner (if implemented).
You can control cookie preferences via your browser settings or reject non-essential cookies using our cookie banner (if implemented).
7. Data Retention
We retain personal data:
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As long as your account is active
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As needed to fulfill services
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As required by law or for legitimate business purposes
When no longer needed, we delete or anonymize your data.
8. International Data Transfers
As a U.S.-based platform serving a global audience, your data may be transferred and processed outside your country of residence. We ensure all transfers comply with applicable data protection laws (e.g., GDPR, if applicable).
9. Children's Privacy
ONTHEBIAS does not knowingly collect or solicit information from individuals under the age of 13 (or 16 where applicable). If we become aware of any such data, we will delete it promptly.
10. Third-Party Links
Our Site may include links to external websites. We are not responsible for the content, practices, or privacy policies of third parties. We encourage you to read their policies before interacting with them.
11. Policy Updates
We may update this Privacy Policy occasionally. If significant changes are made, we will notify users via email or prominent notice on our Site. Continued use of the Site after such updates constitutes acceptance.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact:
ONTHEBIAS
Email: info@onthebiasdesign.com
Phone: +1 (307) 335-4675
Website: https://www.onthebiasdesign.com
13. Fashion Service Provider Network
As part of our commitment to streamlining the fashion creation process, ONTHEBIAS may facilitate connections between users and trusted members of our Fashion Service Provider Network, which includes factories, patternmakers, freelancers, agencies, consultants, and other approved service vendors.
a. Job Submissions and Information Forwarding
If you submit a job request, design inquiry, service form, or custom project brief through our platform, you consent to ONTHEBIAS forwarding your submitted information—including contact details, brand name, and project scope—to vetted members of our Service Provider Network, for the sole purpose of facilitating potential collaborations or services.
We may also reach out on your behalf to ensure the most suitable provider is matched with your needs.
b. No Forwarding Without Submission
If you do not submit a job or service request through an official ONTHEBIAS form, we will not share or forward your information to any third-party service providers within our network. Your data remains private and confidential unless explicitly submitted for connection purposes.